Our Commitment to Responsible Gaming
3500 believes online entertainment is only truly enjoyable when approached consciously and in a controlled manner. Playing on our platform is a form of entertainment — not a way to solve financial problems. 3500 always places the mental and financial well-being of our users above entertainment.
We have put in place a range of protective measures to support responsible gaming. Whenever you feel that gaming is having a negative impact on your life, reach out for help — there is no shame in it. The 3500 support team is always here for you.
How to Recognise Risky Behaviour
Be alert if you notice any of the following signs:
Feeling the urge to keep betting in order to recover losses.
Spending far more time gaming than you originally planned.
Spending less time with family or friends in favour of gaming.
Feeling restless or irritable when not gaming.
Spending beyond your daily or monthly limit.
Hiding your gaming activity from family or those close to you.
Set Your Own Time & Budget Limits
3500 encourages users to stay in control of their gaming experience. Here are some practical tips:
- Set a weekly budget: Set aside a fixed amount (৳) specifically for gaming and never exceed it.
- Stick to your time limits: Decide in advance how long you will play each day and set an alarm.
- Stop after a loss: If you reach a set loss amount, stop gaming for the rest of the day.
- Set a win target: Once you hit your target winnings, cash out and stop placing bets.
- Keep alternative entertainment options: Set aside regular time for family, sports, or hobbies you enjoy.
Remember, gaming is meant to be fun — not a source of anxiety or pressure.
Self-Control Features
3500 offers a range of self-control tools that users can access at any time:
Set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately.
Temporarily suspend your account for a set period (for a break or rest).
Request a long-term account deactivation. This decision is easy to make at any time.
To use these features, email [email protected] or visit our FAQ Section here.
Minor Protection
3500 strictly prohibits the use of its platform by minors (under 18). Age is verified during account registration, and additional documentation may be requested in cases of suspicion.
If there are children or teenagers at home, take the following steps:
- Use a password lock on your device
- Do not leave your gaming account open in front of children
- Never share your login credentials with other family members.
- Keep parental controls active on your device
If you suspect underage use, contact [email protected] immediately.
Life balance & professional support
Gaming should be just a small part of your life. Family, work, health, and relationships always matter more than entertainment. 3500 wants you to live a balanced, happy life.
If you feel gaming is getting out of control, don't try to handle it alone — seek professional help. Talk to a trusted family member or friend. Consult a mental health professional.
The 3500 customer support team is ready to help you with responsible gaming. Email us at: [email protected]
For more information, visit our FAQ Section here.
Stay Aware, Play Smart
Enjoy entertainment at 3500 responsibly. Our support team is always here for any questions you may have.